2020/21 Come Back To More Cashback Terms and Conditions

We’ve missed you – Comeback home

Stayed with us 2018/19 and want to come back to live at iQ? We’d love to welcome you back to stay with us during your next year of uni and are offering you cashback, no booking fee and flexible contracts.



‘You’ means the applicant for a tenancy for the 2020/21 tenancy year.

‘Resident’ means an individual who has previously lived in an iQ property for the 2018/19 academic year with no 2019/20 booking.

‘Resident booking’ means a 2018/19 resident that has booked directly at an iQ Property for the academic year 2020/21.

‘Us’ or ‘We’ means IQSA Services Limited acting as property managers on behalf of the iQ Group.

‘Offer’ means any combination resident booking incentives.

‘Nominations Agreement’ means a referral agreement between iQ Group and a participating University.

‘iQ Property’ means a property managed by IQSA Services Limited.

‘Promotional Code’ means the unique code used at the point of booking to validate cashback Offer.

‘Tenancy Takeovers’ means where another resident takes over the Tenancy Agreement in the event You cancel your booking with Us.


Terms of offer:

  1. You must have lived at an iQ property in 2018/19 but not for the 2019/20 academic year.
  2. You must have created a 2020/21 booking.
  3. You must log in to the iQ Portal using the same email address as used for your 2018/19 booking to create your 2020/21 booking.
  4. You must have booked a room for a minimum of 34 weeks with the named property in order to qualify for the Offer, unless stated otherwise.
  5. This Offer excludes bookings for the 2020/21 academic year referred through a Nominations Agreement.      
  6. You must enter a valid resident booking promotional code in the applicable field at the time of completing Your booking. Promotional code for this campaign will be communicated via email only.
  7. Promotional codes cannot be applied retrospectively.
  8. Bookings made without a valid promotional code will not be eligible to receive benefits of the Offer. Note: some offers only apply to bookings with specific tenancy lengths, room types or university attended.
  9. The Offer will be supplied to You when the following conditions are met:

-    You have checked in for 2020/21
-    You are up to date with your rent instalments and any other outstanding iQ fees as at 1 November 2020, or;
-    You have paid your rent in full for the entire year.
If you do not meet the above conditions by 1 November 2020, you will not be eligible for the Offer.

  1. This offer can be applied in conjunction with Refer a Friend (RAF) promotions. You will still be required to enter a valid RAF promo code at the time of booking alongside the resident booking code.
  2. The Offer is only applicable to You as a 2018/19 resident booking for the 2020/21 academic year and is non-transferable. In cases where a room is booked with dual occupancy, only the lead booker is eligible for the Offer.
  3. The Offer is subject to availability and can be withdrawn at any time without notice.
  4. The Offer is issued on a per property basis and is not transferable between iQ Properties.
  5. Cashback payment will be made in the form of a voucher or a pre-paid payment card, no later than 31st December 2020, or at a subsequent later date if for operational reasons we have not been able to facilitate dispatch of the cards to those qualifying. If this is the case, we will notify you no later than 31st December with an estimate of the revised date of despatch. We reserve the right to pay by alternative methods. Any alternative payment method requests will not be granted.
  6. The decision to pay the Offer is at the absolute discretion of IQSA Services Limited.
  7. We reserve the right to withdraw, modify or substitute the Offer for another with different terms at any time and without notice during this promotion.
  8. Offers do not apply to Tenancy Takeovers.
  9. Use of any voucher or pre-paid payment card is subject to the terms and conditions of the voucher or card issuer. IQSA Services Limited will not be liable for any loss or damages as a result of participating in this incentive.
  10. The Cashback is not available to IQSA Services Limited employees.