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2023/24 Refer a friend cashback terms and conditions

THIS PROMOTION IS MANAGED AND OPERATED BY IQSA SERVICES LIMITED TRADING AS iQ STUDENT ACCOMMODATION AND APPLIES TO THE 2023/2024 ACADEMIC YEAR ONLY.

DEFINITIONS

‘Cashback’ means a monetary reward of £150 for the Referrer and £150 for the Referred Friend (as defined below) for booking with an iQ Group entity for the 2023/24 tenancy year pursuant to the terms and conditions below.

‘Booking’ means a completed booking for the 2023/24 academic year which requires You to sign a tenancy agreement with iQ which is accepted, pay a booking fee (if applicable) and for all guarantor documentation to be provided and accepted.

‘Excluded Property’ means the following iQ properties:

  • Bristol: iQ Bristol, Water Lane;
  • Glasgow: Elgin Place;
  • Manchester: Fletcher House, Hollingworth House, Wilmslow Park, Lambert & Fairfield House, Manchester Gardens and Kerria Apartments;
  • Sheffield: Fenton House
  • Newcastle: Stephenson House

‘HEI’ means a Higher Education Institution, including Universities.

‘iQ Group’ means IQSA Holdco Limited and its subsidiaries.

‘New Booker/New Booking’ means a new booking for a room at an iQ Property for the 2023/24 academic year by a person who has not previously lived at an iQ Property.

‘iQ Property’ means a property managed by IQSA Services Limited. 

‘Promotional Code’ means the unique code used at the point of booking to validate a cashback Offer.

‘Referred Friend’ means a person who is introduced by the Referrer, who makes a booking with an iQ Group entity for the 2023/24 academic year.

‘Referrer’ means the person introducing a friend or individual to make a booking with an iQ Group entity for the 2023/24 academic year.

‘Resident booking’ means a 2022/23 resident who has booked directly at an iQ Property for the 2023/24 academic year.

‘Tenancy Takeovers’ means where we agree to release you from your Tenancy Agreement and another person has agreed to assume the responsibility of your Tenancy Agreement.

  ‘Us’ or ‘We’ means IQSA Services Limited acting as property managers on behalf of the iQ Group.

Refer a Friend terms of offer

Referrer: 

  1. To qualify for this Cashback offer the Referrer must:
  • Have stayed at an iQ Property in, 2022/23 academic year or booked to stay in 2023/24 academic year in any room for a minimum of 34 weeks starting before January 2024, unless stated otherwise; 
  • Provide their resident ID, full name and promotional code to the Referred Friend;
  • Have complied with the terms of their tenancy agreement(s) with the relevant iQ Group entity; and
  • Have paid all rent instalments due and not owe the iQ Group any other fees as at 1 November 2023 or have paid your rent in full for the entire year.
  1. If the Referrer is living at an iQ Property in the 2023/24 academic year, the Referrer must have checked in to their room at the relevant iQ Property.
  2. If the Referrer is no longer living at an iQ Property, the Referrer must have no outstanding debts owing to the iQ Group.

Referred Friend: 

  1. To qualify for this Cashback offer, the Referred Friend must:  
  • Have a Completed booking for the 2023/24 academic year at an iQ Property that is not an Excluded Property;
  • Not currently be a resident or have previously been a resident at an iQ Property;
  • Have booked a room for a minimum of 34 weeks starting before January 2024 with the named property in order to qualify for the Offer, unless stated otherwise;
  • Enter a valid refer a friend promotional code at the time of booking, in the applicable promotional code field. The Referred Friend must also provide the full name and resident ID of the Referrer in the applicable promo code fields.
  • You have paid all rent instalments due and not owe the iQ Group any other fees as of 1 November 2023 or have paid your rent in full for the entire year;
  • Have checked in to your iQ Property; and
  • Comply with the terms of their tenancy agreement.
  1. This offer can be applied in conjunction with a New Booker or Resident booking cashback promotional code as long as both promotional codes are entered at the time of booking. Promotional codes cannot be applied retrospectively.
  2. Cashback payment will be split equally between the Referrer and the Referred Friend (50/50).
  3. Cashback payment will only be made if both the Referrer and the Referred Friend have met the above eligibility criteria.
  4. ‘Circular referrals’ are not permitted, e.g. if a Referrer refers a person and then the same Referred Friend refers the Referrer. Only Referrer to Referred Friend recommendations will be permitted.
  5. The Cashback offer is only applicable to the Referrer and the Referred Resident and is non-transferable.
  6. Cashback payment will be made to the Referrer and Referred Friend in the form of a pre-paid payment card, no later than 31st December 2023 or at a subsequent later date if for operational reasons we have not been able to facilitate dispatch of the pre-paid payment cards to those qualifying. If this is the case, we will notify you no later than 31st December 2023 with an estimate of the revised date of despatch. We reserve the right to pay by alternative methods. Any alternative payment method requests will not be granted. If the Referrer no longer lives at an iQ Property then they will receive the cashback via a bank transfer. The Referrer will receive an email from iQ requesting their bank account details on the iQ Portal.
  7. Pre-paid payment card will only be valid for a year from dispatch. Expiration date can be found on the pre-paid payment card once received.
  8. There is no restriction on the number of people a Referrer can refer, and each Referred Friend will qualify for a payment if they meet the eligibility criteria.
  9. Customers will not be eligible for this promotion if they have booked their accommodation through a HEI (including via a referral) or have not entered into a tenancy agreement directly with iQ (for the avoidance of doubt this includes any circumstances where a HEI or any other third party has acted as an agent of iQ).
  10. The decision to pay the incentive is at the absolute discretion of IQSA Services Limited and We reserve the right to withdraw, modify or substitute this offer for another with different terms at any time and without notice.
  11. The Cashback offer does not apply to Tenancy Takeovers.
  12. Use of any voucher or pre-paid payment card is subject to the terms and conditions of the voucher or card issuer. IQSA Services Limited will not be liable for any loss or damages as a result of participating in this incentive.
  13. The Cashback offer is not available to IQSA Services Limited employees. 

 

 

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