Booking Terms and Conditions

Application Screening

In proceeding with this application you give us express consent to use the details provided by you to undertake searches against sanction lists maintained by the Governments of the United Kingdom and United States and the Governments of other countries as we choose including those maintained by the United Kingdom Treasury and the United States Office of Foreign Assets Control. This will not affect your rights or our obligations to you under the Data Protection Act 1998.

You have the right to ask us not to undertake such searches but in doing so we will not be able to progress your application.


Required Payments at Time of Booking: Holding Deposit

Payment of the Holding Deposit constitutes your acceptance that this is retained by us as a holding deposit to secure your room. At the point when your tenancy commences – the Commencement Date – Your payment will be deemed a Security Deposit and will then be protected by us within 30 days of the Commencement Date through registration with a Government approved Tenancy Deposit Service of our choosing. We will provide you with an appropriate certificate to that effect.


Debit / Credit Card Surcharge Fees

There will be no surcharge for payments made using a Debit Card/Credit Card.


Your Contract

By making a payment to us you are entering into a legal agreement with IQSA (Athena) Ltd and you will be bound by the conditions of that agreement which is governed and which will be administered under Scottish Law. The Agreement will operate as an agreement for lease until the start date of your tenancy unless cancelled by the landlord.

You may cancel your Agreement with us subject to the Cancellation provisions detailed below. You will have the opportunity to read the terms and conditions applicable to the Agreement before you signify your acceptance of them. If you do not understand the terms and conditions of the Agreement you are encouraged to seek appropriate advice before accepting them.


Can I change my mind?

You can cancel your booking with us subject to the cancellation provisions detailed below.


Cancellations before you move in

If you cancel your booking prior to collecting the keys to the accommodation, and we are able to re-sell your room to another student, then we will cancel your Tenancy Agreement and refund your Holding Deposit to you in full. The Holding Deposit will be refunded to you as soon as the room is re-sold. This will be the case in most instances, as long as you cancel your booking as soon as possible after deciding you do not wish to move into the accommodation.

If you cancel your booking prior to collecting the keys to the accommodation, but we are unable to re-sell your room before the tenancy start date, then we will cancel your Tenancy Agreement but we will reserve the right to recover any costs relating to loss of rent from the Holding Deposit. As such, it is likely that some or all of your Holding Deposit will be treated as compensation to iQ Student Accommodation for loss of rent.


Cancellations after you have moved in

Once you have taken up occupation of your accommodation you lose any right to cancel or be released from the Tenancy Agreement.

After taking up occupation of your room, you will remain liable for the full contractual rent unless and until a replacement tenant is found for your accommodation. You are responsible for finding an eligible replacement tenant, although site staff will assist where possible.

iQ Student Accommodation will not charge you any termination fees if we release you from your tenancy agreement; nor will we charge you any fees to process a room swap with another iQ tenant.


Rent Payment Due Dates

Your first instalment of rent will be due prior to the start of your Tenancy; we’ve included a full schedule of your instalments in your Tenancy Letter which will be received by you after you have paid your Holding Deposit.


Tenancy Agreement

You will receive a copy of your Tenancy Agreement, including your Tenancy Letter and Terms & Conditions for review and acceptance via the Resident Portal. You will have the opportunity to read this agreement before you are required to confirm your acceptance of it


Failure to collect your key within timeframe

Should you fail to collect your key within 5 weeks of the commencement of the tenancy, then iQ Student Accommodation reserves the right to cancel your booking and resell your room. In this instance your rent may be retained to cover losses for the period and your holding deposit kept as a cancellation fee.