Welcome to iQ Dorchester House
Meet your iQ team
Our team is here to help you with everything from getting into your room to getting involved with socials. When we’ve gone home, our security team will be on hand to welcome you to yours.
What’s included at Dorchester House
- 👉Bills
- 👉Free, superfast wifi
- 👉24/7 security and CCTV
- 👉Laundry facilities
- 👉Social spaces
- 👉24-hour gym
- 👉BU bus pass
- 👉ResLifeBU support and activities
Getting settled at Dorchester House
How to get here
iQ Dorchester House, 138b Holdenhurst Road, Bournemouth, BH8 8AS.
It is a 5 minute walk from Bournemouth Railway & Coach Station. If you're coming from the university it's a 20-minute bus journey.
How to contact your iQ team
Telephone number: 01202 941020
Our top picks around Bournemouth
We've pulled together a list of things for you to see and do in Bournemouth. Look out for the red heart for your iQ team’s top recommendations ❤️
Food & shopping
Find your nearest food shops, supermarkets and convenience stores that will help you feel at home. If you think we've missed a hidden gem, be sure to let us know.
Your local shops
- 👉Asda - Local supermarket
- 👉Lidl - Local supermarket
- 👉Asda Express - Local supermarket
- 👉Tesco Express - Local supermarket
Local things to do
We want you to feel like a local and make the most of your new city. Here's a list of our favourite hotspots, just a short trip from your new home.
Entertainment and places to see
- 👉Mr. Mulligans Crazy Golf
- 👉Marvo Mysteries Escape Room
- 👉Boom Battle Bar Bournemouth
- 👉Bournemouth Pier ❤️
Food and drink
- 👉Noodle Bar Restaurant ❤️
- 👉Flamingo Cafe
- 👉Sixty Million Postcards
- 👉Turtle Bay Bournemouth
- 👉Koh Thai
- 👉Aruba
Your health & wellbeing
Your health and wellbeing is important to us and we want to make sure you know what's nearby. Here's a list of your local GP, dentist and pharmacy services.
Pharmacy
Doctors
Wellbeing
- 👉For any general wellbeing queries or issues please email Bournemouth University Wellbeing Support – reslifebu-wellbeing@bournemouth.ac.uk and put Dorchester House in the subject line of the email.
Other services available through Bournemouth University to support your wellbeing include:
- 👉Student wellbeing | Bournemouth University (https://www.bournemouth.ac.uk/why-bu/student-wellbeing) (webpage with general information about all support available)
- 👉University Retreat | Bournemouth University (https://www.bournemouth.ac.uk/students/health-wellbeing/university-retreat) (drop-in service for wellbeing, including, crises management)
- 👉Student Assistance Programme | Bournemouth University (https://www.bournemouth.ac.uk/students/health-wellbeing/health-wellbeing-services/student-assistance-programme) (24/7 confidential helpline for wellbeing support)
iQ Feel Good gives you the right support on hand, whenever you need it, whether that’s guidance or social support from our iQ teams or services from our partners at Shout UK and Student Minds.
Be part of a community with iQ Clubs
iQ Chinese Student Social Club
Be a part of a nationwide Chinese community while you study abroad
Stay organised at uni
Our wall planner can help you stay on top of things while at uni, with key dates and holidays mapped out for you.
Daily living essentials
Laundry & bike store
From wash cycles to bicycles, our onsite laundry and bike storage spaces have you covered.
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Secure bike storage is available to our residents – you might need to ask Reception to grant access to the bike store on your fob or pass
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To operate the machines, you’ll need to download the Circuit Laundry app
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Instructions on how to use the machines are displayed in the laundry room but if you have any issues, please contact Reception
Maintenance, cleaning & safety
You deserve a space that works for you. Reach our onsite maintenance team through the iQ app.
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Our onsite maintenance team will always try to sort issues reported on the iQ app on first visit
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There’s 24/7 security onsite weekdays throughout nights, and all weekend
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The Housekeeping team are onsite Monday to Friday to keep our social areas clean
Recycling
We care about the planet, and that goes all the way to how we operate our buildings with 100% renewable electricity.
Think Green is our sustainable mission to do even more.
You can help by recycling your waste the proper way at iQ. Find out more about recycling here
Wifi and internet
We know it's important you stay connected. Find out how to connect to your free wifi here
Fire safety
Your safety is our top priority. Get to know your building's fire alarm tests and meeting points below, and check out our resident handbook and the posters onsite.
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The assembly point is located across the road opposite the main entrance of the site, there is a Fire Assembly Green sign to indicate this
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The fire alarm is tested every Tuesday at 2pm
Appliances guide
Not sure how to use some of the appliances in your room or kitchen? Check out our how to guides
Resident app
Make your iQ life that little bit easier. You can download the app from the App Store or Google Play. Once it’s on your phone, log in or register using the email you booked with then validate your account through your email.
