As your tenancy is drawing to an end, you’re probably thinking about moving out and the various challenges that will come with this. Here is a handy step-by-step guide to help make the process as smooth as possible for you.
STEP 1: SETTLE BILLS
Please ensure that you settle all bills prior to departure. You can make payments by logging on to the resident portal and clearing any outstanding balances. Alternatively come down and see us at Reception, and we’ll be happy to assist.
STEP 2: REDIRECT MAIL
Make sure you notify your family and friends of your change of address. Unfortunately we’re unable to hold or forward any mail for you once you have left. Royal Mail offer a redirection service that you might find helpful. This allows you to redirect all your mail to any UK or overseas address for 3, 6 or 12 months. Just ask at any Post Office branch, or visit www.royalmail.com for further details. If you’ve rebooked with us for next year then we can hold your post for you until you return in September.
STEP 3 – CLEANING
· Prepare your room for check out by packing up and removing ALL of your belongings from your room, as well as from the hallways, bathroom, kitchen and all other common areas:
Clean and vacuum your room. Rubbish must be disposed of properly please separate recycling and waste. Pour out all liquids from their containers before placing it in bin bags. DO NOT PILE RUBBISH IN THE ROOMS, HALLWAYS, BATHROOMS, OR PUBLIC AREAS.
MOST COMMON REASONS RESIDENTS ARE CHARGED AT MOVE-OUT
· Kitchen, bathroom, and windows need more cleaning
· Painted surfaces are dirty
· Keys were not returned
· Oven and stove top need more cleaning
· Heavy damage to walls, doors, and flooring needs repair
· Painting needed beyond routine painting and fair wear and tear
· Removal of items left in apartment or storage area
· Kitchen cabinets are dirty
· Carpet stains
STEP 4: RECYCLE & DONATE
Lambert & Fairfield House is committed to reducing its carbon footprint so we ask you to recycle wherever possible. Recycling skips are provided in our Bin Store.
STEP 5: BIKES
Don’t forget to take your bike with you when you leave.
STEP 6: SUMMER LETS
Thinking of staying in Manchester after your contract ends? Just let us know and where possible, we will extend your tenancy. Look out for our summer offers which will be advertised in due course.
STEP 7: 2017/18
We hate to see you go, if you’d like to stay with us next year we would love to have you back. To rebook for 2017/18 simply log on to the resident portal and select ‘Rebook room’. Alternatively you can pop to Reception to chat through your options. With super-fast Wi-Fi, regular resident social events and the safety of our 24/7 onsite presence, we hope you’ll consider us again for next year.
STEP 8: STORAGE
We know how stressful packing up and moving house can be, especially if it means taking all your belongings home just to bring them back again in September. UniStudentStorage offer a simple, cheap and hassle free storage solution to all of your storage needs over the summer. Check them out at www.unistudentstorage.com.
STEP 9: RETURN KEYS
Once you’re all packed and your room has been emptied, cleaned and inspected, lock your door and hand your keys in to a member of staff.
Alternatively, you can place both your fob and mailbox key in the envelope provided, clearly mark your name, flat number and date on the envelope and post it into our drop box located in Reception. Please note there is a replacement fee for each key or fob that is not returned.
STEP 10: DEPOSIT RETURN
We’ll refund your deposit to you (minus any damage or cleaning charges) within 10 working days of the end of your tenancy.
Your deposit can be refunded to a UK or International bank account – but please be aware if it’s to an international account an international transfer fee is applicable.
*This is a banking charge and not one applied by iQ student.
Please add the bank details of your chosen account via the ‘Refund’ section on your customer portal.
Don’t forget to check the details to make sure they’re correct!
If you add the wrong bank details it will delay your refund being processed.
THANKS FOR CHOOSING LAMBERT AND FAIRFIELD HOUSE
We know that you have many options when picking your accommodation so we feel privileged that you chose our house, and really hope that you enjoyed your time here.
We would like to take the opportunity to thank you for living with us. We wish you all the very best with your studies and hope you enjoy a well-deserved summer break. For those of you choosing to stay with us next year; we look forward to welcoming you back in September.
The Lambert and Fairfield House Team