Coronavirus (COVID-19) FAQs

Given the current situation and our recent update regarding living with iQ, we wanted to answer some of your frequently asked questions.

Of course, if you don’t find what you are looking for here, you can get in touch with us at [email protected], and we will do our best to help you.

We will keep this page updated with new information as things develop.

What is COVID-19?

COVID-19 is a new type of coronavirus. As a group, coronaviruses are common across the world. Typical symptoms of COVID-19 include fever and a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties.

Generally, COVID-19 can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term health conditions.

What are the symptoms of COVID-19?

The NHS advises that symptoms usually include a cough, high temperature and difficulty breathing. The government advises that if you have any symptoms – even mild ones – to stay at home. Find out more here.

Any additional questions?

If you need to get in touch, please contact [email protected].