Can I choose who I live within a shared flat?

When choosing your room on the portal system, you can view the age, gender, “likes and dislikes” of anyone else who has already booked into that flat. Or if you know who you want to live with already, follow the group booking procedure which you can do online.

What happens to my booking fee (holding deposit for Scotland)?

Your booking fee (or holding deposit for Scotland) is non-refundable. However, it will convert to a refundable damage deposit at the beginning of your tenancy. To find out more about how your deposit works, please contact your site.

How do I book?

Simple. Click here and follow the steps to book online. It's a very quick and easy process so it shouldn't take you more than 10 minutes to complete.

If you prefer, you can also call us and we’ll take your details over the phone, or call in and see us at your chosen iQ location. You will need to pay a non-refundable booking fee (holding deposit in Scotland) to secure your booking, which can be paid by Debit or Credit card.

Can I do a group booking?

Yes. If you’d like to share with friends you can find and select rooms all in the same flat on our booking portal. Alternatively, please speak to a member of the site team and they will be happy to assist you.

Can I choose where my room is in the building?

Rooms are allocated on a first come first served basis but you can specify where you would like your room to be from those which are still available at the time that you book.

I only have a conditional offer from my university, can I still book at iQ?

Yes you can! If you do not receive the grades to be accepted by your chosen university then your booking fee is refundable in full. We will however, require a letter from the University confirming the withdrawal of their offer to process the refund.

It may also be possible to transfer your booking to another iQ location at your second choice institution, though this is subject to availability. Call the relevant iQ site team as soon as possible to secure your place.

Please remember that this is the only circumstance when a booking fee (or holding deposit in Scotland) is refundable.

Can I book if I'm under 18?

iQ Student Accommodation requires that all tenants living at one of our buildings in England are over the age of 18 at the time of moving in. You may book if you are 17, but only if you will have turned 18 before you move in.

Exceptions to this rule are available at our student accommodation in Scotland and in selected cases through prior arrangement with a university or institution. If in doubt, please contact your preferred iQ location and the team will be able to advise you.