Important update on your iQ cashback



We have an important update for you on your iQ cashback card. Please follow this link for a Mandarin version of this update.

We would like to offer you the option of having your cashback transferred directly into your bank account in November. This is because we are unable to deliver cashback cards until December, and so we wanted to offer you an alternative way to receive your cashback sooner.


How do I receive my cashback via bank transfer?

You can receive your cashback bank transfer by completing two easy steps:

  1. Log on to the iQ portal by 10am on Wednesday 30th October and click the ‘My refund’ button
  2. Submit your UK bank account details. Once you have submitted details for a UK bank account, you will receive payment within 10 days.

If you do not provide your bank details by this date, or you still wish to receive your cashback via a card, you will automatically receive this in December.


You will no doubt be looking forward to spending your cashback, so we hope this alternative works for you. If you have any questions, please email


iQ Student Accommodation