Meet your iQ team
Our team is here to help you with everything from getting into your room to getting involved with socials. When we’ve gone home, our security team will be on hand to welcome you to yours.
Welcome to Flinders House
Getting settled at Flinders House
How to get here
Bear Point, 2 East Parkside, Greenwich, London, SE100FQ
It's a 10-minute walk from North Greenwich Tube Station for the Jubliee Line. If you're coming via a university, it's a 10-minute walk to Ravensbourne or a 20-minute bus ride to the University of Greenwich Old Royal Navel College Campus.
How to contact your iQ team
Call us on 02045041578
Email us at flindershouse@iqstudentaccommodation.com
Daily living essentials
How to use your room & kitchen appliances
Not sure how to use some of the appliances in your room or kitchen? Check out our how to guides.
Wifi
We know it's important you stay connected. Find out how to connect to your free wifi here.
iQ app
Find everything you need on the iQ app. Connect with your new neighbours before you move in, keep an eye out for building updates and events and get notified when you've got a parcel waiting for you at reception. You can also use the app to book social and study spaces, as well as handy resources like vacuum cleaners, gaming equipment and more.
Fire safety
Your safety is our top priority. Get to know your building's fire alarm tests and meeting points below, and check out our resident handbook and the posters onsite.
- The assembly point is on the field opposite the building on East Parkside
- The fire alarm is tested every Wednesday between 12pm and 1pm
Recycling
We care about the planet and we know residents do to. That’s why we’re proud to use 100% renewable electricity in all our buildings and as part of Think Green, iQ’s sustainable mission to do even more, you can help by recycling your waste the proper way at iQ.
Find out more about recycling here.
Maintenance, cleaning & safety
You deserve a space that works for you. For any maintenance issues, you can reach our onsite maintenance team through the iQ app. Just head to the ‘Fix it’ feature in the ‘Help’ section.
- Our maintenance team will do their best to solve reported issues as soon as possible.
- The Housekeeping team are on site Monday to Friday to keep your social areas clean.
Security is 24/7, with your iQ team available on weekdays and security on site for evenings and weekends.
Laundry
Download the Circuit Go app to see which machines are available, pay for your wash using your phone and receive a notification when your laundry is ready to collect. If you prefer, you can also pay using the contactless payment point in the laundry room.
Bike store
Secure bike storage is available to residents – you might need to ask Reception to grant access to the bike store on your fob or pass.
Contents insurance
Your contents are protected with Howdens insurance. You'll need to register with Howdens here.
Find the full insurance policy here, under 'Living at iQ'.
Resident handbook
You can find most answers to your questions about life at iQ in our resident handbook.
Your health & wellbeing
Your health and wellbeing is important to us and we want to make sure you know what's nearby. Here's a list of your local GP, dentist and pharmacy services.
Pharmacy
Dentist
GP / Doctor's Surgery / Hospital
iQ Feel Good gives you the right support on hand, whenever you need it, whether that’s guidance or social support from our iQ teams or services from our partners at Shout UK and Student Minds.
Our top picks around London
We've pulled together a list of things for you to see and do in London. Look out for the red heart for your iQ team’s top recommendations ❤️
Food & shopping
Find your nearest food shops, supermarkets and convenience stores that will help you feel at home. If you think we've missed a hidden gem, be sure to let us know.
Your local shops
- 👉Select and Save - Grocery store
- 👉Co Op Food - Local supermarket
- 👉ASDA - Superstore
- 👉Aldi - Superstore
- 👉Lidl - Superstore
- 👉Sainsbury's - Superstore
- 👉IKEA
Local things to do
We want you to feel like a local and make the most of your new city. Here's a list of our favourite hotspots, just a short trip from your new home.
Entertainment and places to see
- 👉The O2 Arena
- 👉ICON Shopping
- 👉Royal Observatory Greenwich ❤️
- 👉Greenwich Peninsula Ecology Park
- 👉Emirates Cable Car
- 👉Central Park
- 👉Odeon Greenwich
- 👉Greenwich Park ❤️
- 👉Golfing Range
Food and drink
Be part of a community with iQ Clubs
iQ BookClub
Enter giveaways each month to win 1 of 100 free books.
iQ GamersClub
Get competitive, link up on Discord and bag giveaway goodies.
iQ SupperClub
Find recipe inspo, join events and try your hand at winning a meal kit.
iQ BirthdayClub
Join for the chance to have a free cake delivered to help you celebrate your birthday.
Tips on life in the UK
If you’re an international student, we’ve written a blog to help with your exciting move to the UK.
iQ Chinese Student Social Club
Connect with thousands of Chinese students for events and a dedicated WeChat group.
iQ exclusives
Make the most of our partner offers and grab more for less.
"I loved the experience, helpful staff and modern facilities "
- Harry, iQ Flinders House resident
Stay organised at uni
Our wall planner can help you stay on top of things while at uni, with key dates and holidays mapped out for you.
What’s included at Flinders House
- 👉Bills
- 👉Free, superfast wifi
- 👉24/7 security and CCTV
- 👉Laundry facilities
- 👉Social spaces
- 👉Games room
- 👉Cinema room
- 👉Study area
