Instalment structure Scotland

Paying your rent

We have designed our payment structure to be simple and convenient. Here are the answers to any questions you may have about paying your rent.

 

When is my rent due?

You can either pay for the whole year upfront, or in four instalments spread throughout the year. You will be informed of the due dates for these instalments during the booking process.

Alternatively, we also offer the ability to pay in 9, 10 or 11 instalments (depending on your iQ site and tenancy length) in line with Scottish student loan payments. Please speak to your site team directly for further information on this. In all cases, the first payment is due by 1st August.

If you are planning on using your student loan to cover your rent costs, please be aware that you may not have received your loan before the first payment is due. To help with this, the first instalment will be smaller than the rest.

 

How can I pay?

Paying in full

Payment of full rent in advance can be made by either credit or debit card or by international bank transfer, via our partner Western Union.

For card payments, we’ll need the long card number, expiry date and security code. We accept Visa, Visa Debit, Mastercard and Maestro.

For international bank transfer, you’ll be sent a link to the Western Union payment site when we're ready to collect your payment - the transfer is normally complete within three to four business days.

Paying in instalments

Instalment payments can be made by either credit or debit card or by international bank transfer, via our partner Western Union.

For card payments, we’ll need the long card number, expiry date and security code. We accept Visa, Visa Debit, Mastercard and Maestro.

For international bank transfer, you’ll be sent a link to the Western Union payment site when we're ready to collect your payment - the transfer is normally complete within three to four business days.

Whichever payment option you choose we will contact you to collect payment details prior to your first instalment being due.

Recurring card payments

What is it - you make a single card payment and our payment provider securely stores your card details for us to take future payments.

 

What happens if I don’t get accepted for my chosen university?

If, unfortunately, you need to cancel your booking with us because you haven’t got into the university of your choice or are having problems acquiring a visa, your first instalment and your deposit are fully refundable.

You can read more about the cancellation policy for properties in Scotland here.

 

What if I’m having difficulty making payment?

It’s important that you keep up with your rent payments. If you can’t make a payment, please get in touch with your site accommodation team to discuss your situation as soon as possible.

 

Who should I contact if I have more questions?

If you have a question about your instalment dates or amounts, you can contact your site by phone or get in touch using our contact form