To help us get there, we have a clear vision and set of values that are at the heart of everything we do.
If you join iQ, you’ll be part of an exciting and growing student accommodation business. And we’ve got big plans.
We’re building a world-class business and re-imagining the student accommodation experience.
With headquarters in central London and Manchester, we’re the largest owner and operator of student accommodation in the capital, and have more than 40 other properties throughout the UK. Ongoing investment in our current sites, and plans for more, mean things never stop moving here.
The best part of being part of the iQ team - social and development side, light years ahead of any other company.
Lauren Hazlehurst/Beth Hazlehurst
Assistant Manager/Senior Customer Service Advisor
The students call me uni-mum.
Describe iQ in three words: fast-paced, fun, supportive.
There's a feeling that we're all in it together.
Not a stuffy organisation in suits and ties, as you can tell.
Recruitment Business Partner
A typical day for me is coming in in the morning, speaking to my team, having a pow-wow.
The great thing about iQ is that you know you're involved in a bigger picture.
Customer Service Advisor
Your development never stops, so My iQ Learning – our social learning platform – is constantly updated with new opportunities to learn. You can keep your iQ skills and knowledge topped up at a time to suit you, with bite-sized learning and more in-depth courses, and log in anytime to check out your progress and learning plans.
The first few months set the foundations for your career with iQ, and our iQ Freshers programme is designed to get you up to speed quickly on what you need to know.
Through digital learning, you’ll find out more about us, develop your understanding of what we do and why, and work out the ways you can contribute to our ongoing success.
Your manager will be there to support you along the way and, once you’ve got the basics down, you’ll be able to access our wider learning platform where you can develop your skills and knowledge in other areas which interest you.
Just like our thousands of student residents, we understand the benefits of continuing to learn, and make sure that everyone who joins us has the opportunity to develop personally and professionally – whatever they do, wherever they’re based.
Recognition doesn’t start and end with an annual performance review. We encourage everyone at iQ to recognise the successes and achievements of others, as often as possible… after all, who doesn’t like a pat on the back now and again?
Every day, iQ staff make a difference to the lives of our student residents, and each other. So, we created the WOW Awards to celebrate those moments when iQers do something incredible.
How do we know who deserves to win a WOW? Our iQers tell us, by nominating each other every quarter, and then voting for their winners. Each quarterly award has its own prize – iQ’s way of saying thank you. All our quarterly winners then go forward to our annual awards night where the most outstanding nominees are rewarded. It’s a great night out, too!
What could you WOW us with?
Equality and inclusion
We encourage applications from anyone who feels they can help us to be the best, irrespective of age, sexual orientation, disability, gender, race or religion. We feel that when people are free to be themselves at work, they can channel their energies into achieving great things – like delivering an incredible experience for our students.
Everyone at iQ has an important part to play in reimagining the student experience, and we need all our people to bring 100% of themselves to work to do that. This ensures we can benefit from a range of perspectives and points of view.
We encourage all our staff to take part in an annual survey too, where they can give us their honest feedback, which helps shape the direction of the business – so we can get even better at what we do.
Corporate and social responsibility
We are always listening to our iQers, and we know that our teams care about giving back to their communities – whether by getting involved with local charitable events in the cities and towns in which we operate, or through fundraising activities for our partners Nightline and Relate (you can find out more about the work we do with these organisations here). We are working on creating even more ways to make giving back easier for our teams – from a calendar of fundraising events to take part in, through to putting Payroll Giving into place.
It’s a great place to be if you enjoy getting involved and making a difference, whether big or small.
The iQ Cycle Day is our annual fundraising event, where iQers pedal for pounds to donate to our charitable partners – iQers from across our teams took part in the cycle ride, including our CEO and leadership team, raising £1500 for Nightline and Relate. There are always a number of different routes to choose from, so whether you fancy a short spin or are 'Tour de France-ready' there is something for all our iQers to choose from. Including, of course, being cheerleaders for their fellow team members.
Our Embrace the Unexpected campaign is all about encouraging students to take a chance and meet new people during their university years. In reaction to research undertaken in association with Relate, the relationship support charity, we're bringing our residents out of their comfort zone with events like our Embrace the Unexpected launch - where a range of perspectives came together at London's Roundhouse. The social atmosphere continues at our sites, with a full calendar of events organised by our teams around the UK.
Thinking green is a way of life at iQ. This initiative brings together all our activities to improve our sustainability, for example by saving energy, recycling or choosing close-to-university locations for our buildings which negate the need to drive or use public transport. We encourage our residents to play their part too, providing recycling facilities at all our sites and taking part in initiatives such as the British Heart Foundation's Pack For Good, which gives their unwanted things a new lease of life.